FAQ
- Q: Can I order something from the Closet Child blog?
- A: No, unfortunately it is not possible to order items that are posted on our blog.
- Q: Can you look in your store for this item for me?
- A: No, unfortunately at this time online orders are limited to the items listed in our online shop. Please wait for the item to be uploaded or visit one of our stores.
- Q: Can I email Closet Child with a question I have about something?
- A: Yes! Please be patient as it may take a few business days to respond due to large volume of requests. We promise to reply to you as soon as possible.
- Q: How often are new items uploaded to your on line store?
- A: We add new items every Sunday and Wednesday around 6PM Japan time. Sale items are uploaded whenever the sale starts, so it could be any day! Upload times will generally be between 3PM and 7PM Japan time.
- Q: The order form won't accept my entries for phone number and zip code. What do I do?
- A: Unfortunately, our system won't accept full-width Roman numerals, so please change your keyboard setting (IME, etc.) so that you can enter half-size numerals. For example, １２３－４５６－７８９０ is not acceptable. However, 123-456-7890 should work. (Notice the size difference in the numbers)